गोपनीयता नीति
This Privacy Policy describes how Momax Smart Technology (Hong Kong) Limited ("we," "our," or "us") collects, uses, and protects your information when you use momaxsense.com, our mobile applications, and smart wearable devices.
By using our services, you agree to the data practices described in this Privacy Policy. Please read it carefully to understand how we collect, use, and protect your information.
1. Information We Collect
1) Personal Information
- Account information (name, email, phone number)
- Payment and shipping information
- Login credentials and preferences
- Health and activity data from our devices
2) Device and Usage Information
- Device type and identifiers
- App usage and preferences
- Network and location information
- Performance and error data
3) Health and Fitness Data Through our smart wearable devices:
- Heart rate and blood oxygen levels
- Sleep patterns and analysis
- Activity and exercise tracking
- Body temperature measurements
- Other health-related metrics
2. How We Use Your Information
1) Essential Services
- Providing device functionality
- Processing orders and payments
- Technical support and customer service
- Service notifications
2) Product Improvement
- Analyzing usage patterns
- Improving user experience
- Developing new features
- Troubleshooting issues
3) Personalized Services
- Health insights and recommendations
- Marketing communications (with consent)
- Service customization
3. Data Security
We protect your information through:
- Encryption for data transmission
- Secure data storage systems
- Access controls and monitoring
- Regular security assessments
- Staff training and policies
4. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct or update your data
- Delete your account and data
- Control app permissions
- Opt-out of marketing
- Export your data
5. Data Sharing
We may share your information with:
- Service providers for operations
- Payment processors for transactions
- When required by law We do not sell your personal information.
6. Cookie Usage
We use cookies to:
- Improve site functionality
- Remember preferences
- Analyze site usage
- Enhance security
You can manage cookie settings in your browser.
7. Children's Privacy
Our services are not directed to children under 13.
We do not knowingly collect information from children under 13.
8. Contact Us
For privacy questions or concerns:
Email: support@momax.net.cn
Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make any changes, we will post the updated version on this page. Your continued use of our services after such modifications constitutes your acceptance of such changes.
Effective Date: January 13, 2025